Our Business Plan - "A One Stop Shopping Experience"
Online Shopping
At Hamel's fabrics, we value our customers and their privacy. We are committed to protecting your personal information and providing a secure online shopping experience, and we believe all internet transactions should be convenient, reliable and secure.
However, if you would be more comfortable placing your order offline, please call us at 1-778-365-1887.
Our online store is designed to make it easy for you to browse around or find exactly what you want. Choose a department or search by keywords for products, then add the desired items to your shopping cart. If you don't see what you need, please ask.
Inventory
Please note that Hamel's Fabrics make a large variety of product available to you on our website. Not all 38,000 items are in stock at all times. At the time of ordering, you will be notified if your items are not in stock- but on their way. Please note: this can create a delay of approx. 2 – 3 weeks, but you always have the option of having what is in stock shipped first and the remainder upon its arrival - at no extra shipping charge to you!
Payment Options
We accept Mastercard, Visa, and PayPal.
Return Policy
No returns on fabric, books and patterns
Thank you so much for your understanding.
Cancellations
After your order is placed online the work begins to get it shipped off to you in a timely manner. Orders cancelled by the purchaser will have a 30% cancellation fee applied to the order. In other words - if the purchaser initiates the cancellation the purchaser will receive a credit of 70% back on the total amount of the order before taxes.
Privacy Policy
Hamel's Fabrics is committed to protecting your privacy and any information you share with our company. Hamel's Fabrics gathers customer information in several ways - they are as follows:
1. Can I call in my order? Yes. Please leave a message if we are not available and we will call you back as soon as possible.
2. Can I pick up my order? Yes, you most certainly can, we are open for in-store and curbside pickup by appointment during COVID 19