At Hamel's fabrics, we value our customers and their privacy. We are committed to protecting your personal information and providing a secure online shopping experience, and we believe all Internet transactions should be convenient, reliable and secure.
Thank you for your confidence, however, if you would be more comfortable placing your order offline, please call us toll free at 1-877-774-2635 (Our toll free number works in Canada and all of North America). Our online store is designed to make it easy for you to browse around or find exactly what you want. And if you don't see what you want, please ask. Choose a department or search by keywords for products, then add the desired items to your shopping cart.
Please note that Hamel's Fabrics make a large variety of product available to you on our website. Not all items are in stock at all times but are replenished every 2 to 3 weeks. You will be notified if your items are not in stock at the time of ordering but on their way, this can create a delay of approx. 2 – 3 weeks.
At that time we will also let you have the option of having what is in stock shipped first and the remainder upon its arrival at no extra shipping charge to you.
This is our business plan - "A One Stop Shopping Experience".
We accept Mastercard, Visa, and Pay Pal.
No returns on fabric, books and patterns
Thank you so much for your understanding.
Cancellations of orders
After your order is placed on line the work begins to create your order and get it shipped off to you in a timely manner.
Cancelled orders initiated on the purchasers end will have a 30% cancellation fee applied to the order.
In other words if the purchaser initiates the cancellation the purchaser will receive a credit of 70% back on the total amount of the order before taxes.
Hamel's Fabrics is committed to protecting your privacy and any information you share with our company. Hamel's Fabrics gathers customer information in several ways - they are as follows:
1. Can I call in my order? Yes. Please leave a message if we are not available and we will call you back as soon as possible.2. Can I pick up my order? Yes, you most certainly can, we are open for pick ups Monday to Saturday 9 - 5.