Shipping Information

PLEASE NOTE: Our site has more than 30,000 items listed. Not all notions/patterns/books are in stock at all times. Delivery times may vary.

Please allow 5-7 days fulfillment on fabric only orders (excluding pre-sales) and 4 weeks on orders with notions, books and patterns.

We are not responsible for lost/stolen parcels, weather related damage or delays!

Please ensure your contact information and delivery address is correct prior to submitting order. You are responsible for any costs incurred to redirect/reship your order.

**We are not shipping outside of Canada at this time**

FREE Shipping over $299.
$22.99 for orders under $299
$9.99 lettermail - eg. pattern, 1m fabric (under 500g and 2cm thick).
- ($12 will be refunded from the $22.99 minimum charge when order ships)
- PLEASE NOTE: Thread cannot be shipped lettermail as it exceeds maximum dimensions set by Canada Post.

Small orders (500g and under) usually ship via Canada Post letter mail (NO TRACKING)

Larger orders ship via Canada Post or UPS (with tracking number)

Returns

Our products may be returned for a STORE CREDIT within 30 days of original purchase provided they are unopened and in "like-new" condition. Any shipping on returns is your responsibility - unless the mistake is ours. All returns must include a copy of the orignal receipt. Please ensure your e-mail address and phone number is correct so we may reach out to your directly to confirm any details.

Thanks so much for understanding.