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FREE SHIPPING ON ORDERS OVER $199*
*Exceptions listed in Info - Shipping Information
 

Call Today (778) 365-1887
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Shipping Information

 

We strive to have all orders shipped within 3-5 business days (Monday to Friday). 

We are not responsible for lost/stolen parcels, weather related damage or delays!


Please ensure your contact information and delivery address is correct prior to submitting order.  You are responsible for any costs incurred to redirect/reship your order.

 


Effective 07/01/21
  • FREE Shipping over $199* 
  • $14.99 for orders under $199 
  • $7.99 lettermail - eg. pattern, 1m fabric (under 500g and 2cm thick).  ($7 will be refunded from the $14.99 minimum charge)
    • PLEASE NOTE: Thread cannot be shipped lettermail as it exceeds maximum dimensions set by Canada Post.

Small orders (500g and under) usually ship via Canada Post letter mail (no tracking number)
Larger orders ship via Canada Post or CanPar (with tracking number)


XPRESSPOST shipping is available for an extra fee.

 

Order Subtotal
$0 - $20 $15.00
$20.01 - $50.00 $17.00
$50.01 - $100.00 $20.00
$100.01 - $200.00 $32.00
$200.01 - and up $50.00



International Rates

Order Subtotal

$0 - $20 $30.00
$20.01 - $50.00 $40.00
$50.01 - $100.00 $50.00
$100.01 - $200.00 $80.00
$200.01 - and up $100.00

 

Shipping FAQ

Q: To get FREE Shipping in Canada, does my order need to be over CAD $199, before tax or after tax?
A: Before tax.

Q :What if one item on my order is on its way to US and I need other items on my order right away.
A: Just let us know when we inform you that this is the case and we will get your order out right away.   When your delayed item arrives, we will ship it out immediately with no extra freight charges.

Q: Can I purchase extra insurance? Can I upgrade to a faster shipping method?
A: Yes, you most certainly can...  Just email us at info@hamelsfabrics.com and we will make the arrangements.

Q: I didn't receive my package. It didn't have a tracking number. Now what?
A: We will investigate right away! We understand it's terrible when mail is lost or stolen, but we are not responsible for lost, stolen or damaged packages. If you have regular issues with poor mail delivery (i.e. the carrier delivers your mail to your neighbors every now and then) or issues with stolen mail (community mailboxes, apartments/condos) we would recommend our Expedited shipping options. Not only is it faster, it's also tracked and insured.

Q: How can I get Expedited delivery?
A: Every order over 500 grams (1lb) and 2cm in diameter shipe Expedited. For those orders these dimensions, expedited shipping is available on request.  Fees will apply.  

Q: Is Expedited shipping insured?
A: Yes. The default insurance is $100 CAD, but you can contact us to insure your order for more than $100 for an extra charge.

*Exception* We cover the first $40.00 for shipping.  Any excess will be invoiced to you prior to shipping order. 



Policies

Sales Tax

GST (5%) and PST (7%)
British Columbia & Manitoba

GST (5%) and PST (9.975%)
Quebec

GST (5%) and PST (6%)
Saskatchewan

GST (5%)
Alberta
Northwest Territories
Nunavut
Yukon 

HST (13%)
Ontario

HST (15%)
Newfoundland Labrador
New Brunswick
Nova Scotia
Prince Edward Island

Shipments outside Canada are not taxed.
 

Returns

Our products may be returned for a store credit within 30 days of original purchase provided they are unopened and in "like-new" condition. Any shipping on returns is your responsibility - unless the mistake is ours.  All returns must include a copy of the orignal receipt.  Please ensure your e-mail address and phone number is correct so we may reach out to your directly to confirm any details.

Thank you so much for your understanding.


Customs, Duties & Taxes

We are not responsible for any customs, duties and taxes. 

DRIVING DIRECTIONS
  • Take Exit 14 (Sooke) on the Trans Canada Hwy
  • We are located in the heart of Sooke at the main intersection - Otter Point Rd & Hwy 14
  •  

CONTACT US

  • Emailinfo@hamelsfabrics.com
  • Phone: 778-365-1887
  • Mail:  PO Box 332, 2044 Otter Point RdSooke, B.C. V9Z 1G1