Will my order be delayed? We have seen a huge demand spike recently so you will experience delays.
We always love to serve our customers with personal care and attention but now we are asking for your assistance.
If you would like an order put together with your friend for shipping please get together before placing the order and make the order together so it comes into us as one order. Under normal circumstances we love to do this for our customers but it is becoming harder for us to sort these out and we don't want to disappoint you by making a mistake.
If you need to add onto an order we need to ask you to place a new order with a note in the 'Note Box' which can be found beside any item which you are ordering. State that you would like it added to your existing order plus quote the order number.
Under normal circumstances we can guarantee that we will put this together with your existing order but until this world situation changes we can only say that we will do our best but cannot guarantee it. Please understand that this is a possibility so be prepared if you get separate shipments.
Is Canada Post delayed? While we don't have a specific number of days, in general they have been a bit slower on most shipments, again on account of the huge spike in volume. For the latest on Canada Post as it relates to COVID-19 CLICK HERE
We are extremely humbled by your gracious support and we will do everything we can to ensure we are providing you with the best service possible.